It’s one of the newest additions to the Microsoft 365 group; Microsoft Flow is a cloud-based software tool that creates and automates workflows to be sent within a team, either via email or text. Flow can be accessed on a desktop or through a mobile app available on Android, iOS and Windows Phone.
Its functionality is very similar to Visio, but Flow has the added benefits of being linked to online applications, such as:
There are three main uses for Microsoft Flow:
Once a workflow is created or updated, a trigger notification will occur. An example of this could be when a new client lead has been identified in the business, so once a user updates the Dynamics CRM system, an automated email/text gets sent to the whole team updating everyone with this new information.
If a user wants to gather data centered around a certain topic for research purposes, then Flow can help. For example, if a Marketing Manager needs to research a competitor’s brand, they can use Flow to collect all the tweets with a certain keyword in Twitter. This information will then be stored directly into an Excel spreadsheet and analysis can take place.
Flow allows users to copy files with ease; when a user uploads a file or document to Dropbox, a workflow is created and adds the information to SharePoint. This integration with SharePoint’s lists and libraries allows for group collaboration, data security and improved productivity.
Microsoft Flow is regulated by the administrator, where they have a range of responsibilities, including: managing users, granting permissions, creating roles and ensuring that each employee’s work complies with data loss prevention.
So, what are the benefits for businesses using this service?
Microsoft Flow offers services that are free and paid; each level has its own perks. Do you think this could work for your business? We would love to chat to you! Get in touch.