Grant McWhirter
1 minute read

If you missed the webinar or would like to watch it again, you can follow the link below.

As a K2 partner and using the K2 automation platform, Digital First hosted a webinar on 22nd November 2018 to demonstrate how your business can create a more streamlined customer experience which is proven to be the differentiating factor in the success of many enterprises. K2 is a digital process automation platform that allows you to create and release business process applications rapidly. It is a tool that can integrate across almost any line of business system and in today's evolving digital world, this digital transformation is vital to enhance both your customers and your employees user experiences

The webinar demonstrates how we can help you untangle your contract management approval process by integrating CRM, Office 365 and TRIM using K2. 

For a sales executive, the ability to quickly respond to a new engagement is often the make-or-break-moment for that customer interaction.     

Too often, this process can become entangled with paperwork, emails, disjointed systems, and internal pressures to deliver in a timely manner.  

Automating this process can lead to many benefits:

  • Greater accuracy and faster turnaround for contract negotiations
  • Enhanced quality due to consistent and automated process
  • Improved user experience & less frustration for internal staff
  • Increased visibility for management, via reporting & KPI's 
  • Allow staff to focus on the customer, and provide a better sales experience

If you would like to find out more about what we can do for you, Click Here

Grant McWhirter

Grant McWhirter

Managing Director
Grant is the founder and Principal Consultant at Digital First. Having started his first company at 21 he thrives on the use of digital technology to help improve the way in which business delivery products and services to customers. He takes an entrepreneurial approach to his work and an advocate of new technology. Grant has worked across multiple sectors including government, retail, SMB and corporate organisations and is particularly interesting in high level digital strategy and the transformation of businesses.