A practical attitude

There are many approaches to digital strategy and in our view, it starts with the corporate vision. 

By 2018, companies investing in IoT-based operational sensing and cognitive-based situational awareness will see 30% improvements in the cycle times. 

By 2019, 40% of IT projects will create new digital services and revenue streams that monetize data. 

By 2021, one third of CEOs and COOs of Fortune 2000 companies will have spent at least 5 years of their career in a technology leadership role.

Forbes, 2017

At Digital First we recognise that each customer will require a one to one personalized service. Our team will get to know your business; your working environment; your people and your processes. This is so we can provide a detailed strategic plan which will enable your business to become; market leading, competitive, modern, intelligent and innovative.






Business Operations

Digital strategy does not belong in its own silo.  Every business unit and manager should think about their operations and how these can be improved with technology.  Moreover, we consider how technology can bring business units together and realise the benefits of a fully integrated and collaborative business.


Business process is often interrupted by the need to transfer information to different systems.  System integration within the business process workflow can eradicate the need for employees to carry out this work, leaving them free to focus on other business requirements adding increased value to your business.


Digital Disruption

Redefining a business model through digital disruption is a positive strategic move for any business. It creates opportunities to harness the growth potential by observing and learning from the patterns of market leaders. Building digital disruption plans into the corporate conversation and embedding it into your business goals and overall culture is so important. Think of what Uber, AirBnB and Ebay have done for their respective industries.

“Value comes from seeing what customers need and delivering it. Digital disruptors will do all of this at lower cost, with faster development times, and with greater impact on the customer experience than anything that came before.” 
― James McQuiveyDigital Disruption: Unleashing the Next Wave of Innovation


Global Workforce

New technology could improve work culture by allowing employees to work remotely and collaborate anywhere in the world. Here are some interesting points:

  1. Less stress for employees
  2. Everyone is well connected;cloud-based project managementvideo conferencing and social media
  3. Reduced costs
  4. New jobs created
  5. There is a choice
  6. Employees are happier
  7. Increased engaged workers
  8. Commuting is bad for you and the environment

Process Automation

Businesses can improve productivity and eliminate inefficiencies by automating traditionally manual processes that require multiple steps across employees and managers which, often take days or weeks to complete. Here are some common issues that we have come across when working with a range of organisations:

  • Approval workflows: your business can now benefit from workflows that will automatically send requests to managers based on your pre-defined delegation strategy.This ensures a quick and efficient task; improving user experience and limiting frustration.
  • Onboarding & Offboarding: a classic example of a business process that is rarely done in a streamlined manner.  How many times has an employee started and not been able to login into to the network for several days?  A digital strategy that addresses these issues can save your business time and money as well as helping to improve the experience for employees.
  • Holiday requests: everybody needs a holiday and it can sometimes be difficult to track the approval, manage the staff timetable and log the requests efficiently through email and spreadsheets.  New technology can help tailor the process and gather the correct information that managers need, so staff are guaranteed the holidays they requested.

Information Architecture

The traditional problem that businesses face is how to store and manage their information. This can manifest itself in a variety of ways:

  • Inconsistent folder structures
  • Lost files
  • Multiple versions of the same file
  • Employees storing files on desktop or USB
  • Files difficult to find in large file systems

New technology can now remove these issues. A business that implements a well thought out information management strategy can benefit hugely from a digital approach and eradicate these common issues.



Of businesses agree that Digital Transformation is a competitive opportunity
Of companies will adopt a Digital Transformation program within a year or less
Of businesses are satisfied with their existing digital vendors
Of companies use Digital Transformation as their top strategic priority