Are organisations effectively using their analytics to digitally transform their business?
The Hackett Group conducted a study to investigate this further; Analytics: Laying the Foundation for Supply Chain Digital Transformation. The study stated that making analytics the top priority for each business strategy is key for 2018, but how can this be implemented?
The first stage is developing a digital transformation framework; as this creates a foundation for the analytics and insights retrieved. Benefits include:
Using this framework creates four main workstreams to focus on: digital customer engagement, digital workforce, digital service optimisation and digital ecosystem.
Once the framework has been created, a structured decision-making process can be put in place:
Structuring your business strategy this way, and taking full advantage of the analytics available will create many benefits to your organisation, including:
This approach also helps a business achieve its goals, whether it be long term or short term:
The Hackett Group have provided key points that need to be considered when creating a roadmap leading to digital transformation. It’s an interesting, insightful look at how analytics are revolutionising the supply chains in 2018 and beyond.